Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at fthy7379@gmail.com. Returns must be sent to the following

If your return request is accepted, we will provide a return shipping label along with instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

For any return questions, you can contact us at fthy7379@gmail.com.

Damages and Issues

Please inspect your order upon delivery. If the item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and resolve it promptly.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (food, flowers, plants)
• Custom or personalized products
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases
• Sale items
• Gift cards

If you have questions about a specific item, please contact us before purchasing.

Exchanges

The fastest way to receive a different item is to return the original item (if eligible) and place a new order.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, provided the item is unused, in original condition, with tags and packaging, and accompanied by proof of purchase.

Refund Policy

Refunds are not allowed for returned items unless the product is defective, damaged, or incorrect.

If we confirm that your item is defective, damaged, or that you received the wrong product, we will process a full refund to your original payment method.

We will notify you once we have received and inspected the item and inform you whether the refund has been approved.

If approved, the refund will be issued within 10 business days. Please note that your bank or credit card provider may take additional time to process the transaction.

If more than 15 business days have passed since your refund was approved, please contact us at fthy7379@gmail.com.